Pedal Boat FAQ's

Pedal Boats - how many passengers?
14 passengers (if you have a group of more than 14 passengers please give us a call.  We also have 20 passenger non pedal party boats available or you can take more than one type of boat out at the same time if we have 2 time slots open!)

How do I book a pedal boat?
It's simple!  Right on our home page, click the "Book Now" button next to the pedal boat video.  You can also give us a call at 833-PEDALME (833-733-2563), and we'll line up what day/time works best for your group!

BYOB?
Yes!  We supply the coolers, you bring the beverages & snacks, and some ice to keep it cool.

How long does each cruise last?
Each cruise is 1 hour and 30 minutes.  Feel free to book back to back time slots to stay out on the water longer.  When you book back to back time slots we stay out on the water for 3 hours and do not return to the dock unless any guests need to hop off.

Do the boats have a captain?
Yes!  All of our boats come with a licensed captain & a deck hand to ensure everyone is well taken care of!

How do I leave gratuity for the crew?
Cash tips for the captain and mate are customary and appreciated!  You may also leave the tip on a credit card.

Where do we board?
We have 2 downtown locations for boarding.  Once you book, we will send you directions on which dock we will be using for your event!

Is it easy to pedal?
Very!  We can ease the resistance at any time to ensure nobody is working too hard out there!  There is also comfortable seating for those that want to just relax and enjoy the ride!

Is there a bathroom on board?
Our pedal boat does not have a bathroom on board, however we can stop along the ride if needed for a quick break!

Are life jackets provided?
Yes!  In accordance with Coast Guard regulations, we carry a life jacket for every passenger on board, along with all required safety equipment.

What if it rains?
Not a problem at all!  Weather happens and Chicago Pedal Boats operates rain or shine.  If weather is severely inclement and our staff cancels the trip, a ride will be rescheduled or may be refunded.  Our boats are fully covered with a canopy and we do our best to keep everyone dry.

What is the cancellation policy?
We understand things come up, and please understand we have to keep a schedule, so we keep it simple and fair for everyone!  You can absolutely cancel for a full refund if you give us a 2 week notice.  If you cancel and give us 7 days notice, we will offer you a rain check and book a boat later in the season, or for the following season.  Cancellations within' 7 days of the trip, will not receive a refund as we have lost our ability to sell the boat ride to another customer.  Thank you for your understanding and respect of this policy 🙂

Are kids allowed to ride?
Only on private cruises as you will have your own boat, and can ensure you are comfortable with who is on board.

How do I sign a waiver?
Digital waiver is to be signed by each guest before the boat ride.  It's sent in via email after booking.  You can share the link with your entire party.  Not having the waivers completed beforehand may delay your cruise from starting on time.

Does the boat have a motor?
Yes!  All of our boats have a motor to help with navigation.

Is there parking?
We recommend taking Uber/Lyft/Public transportation.  Public parking is available at the 950 N Kingsbury self-park garage.

Is smoking allowed?
No smoking aboard!

For any additional questions, please feel free to call us at 833-PEDAL ME or email us at info@chicagopedalboats.com

Non Pedal Boats FAQ's

Non Pedal Boats - how many passengers?
20 passengers (if you have a group of more than 20 passengers please give us a call and we can take 2 boats out if we have 2 time slots open)

How do I book a non pedal boat?
It's simple!  Right on our home page, click the "Book Now" button next to the non pedal boat video.  You can also give us a call at 833-PEDALME (833-733-2563), and we'll line up what day/time works best for your group!

What games/activities are on the non pedal boat?
Beer Pong, Flip Cup, Connect Four, and a folding table you can use for various reasons.

BYOB?
Yes!  We supply the coolers, you bring the beverages & snacks, and some ice to keep it cool.

How long does each cruise last?
Each cruise is 1 hour and 30 minutes.  Feel free to book back to back time slots to stay out on the water longer.  When you book back to back time slots we stay out on the water for 3 hours and do not return to the dock unless any guests need to hop off.

Do the boats have a captain?
Yes!  All of our boats come with a licensed captain & a deck hand to ensure everyone is well taken care of!

How do I leave gratuity for the crew?
Cash tips for the captain and mate are customary and appreciated!  You may also add the tip on a credit card.

Where do we board?
We have 2 downtown locations for boarding.  Once you book, we will send you directions on which dock we will be using for your event!

Is there a bathroom on board?
Yes!  Our new custom designed boats all have bathrooms on board.

Are life jackets provided?
Yes!  In accordance with Coast Guard regulations, we carry a life jacket for every passenger on board, along with all required safety equipment.

Can we rent 2 non pedal boats and tie them up?
Yes!  Please call us if you want to take both boats out and tie them up so we can make sure we have the time slots open to do so.

What if it rains?
Not a problem at all!  Weather happens and Chicago Pedal Boats does operate rain or shine.  If weather is severely inclement and our staff cancels the trip, a ride will be rescheduled or may be refunded.  Our boats are fully covered with a canopy and we do our best to keep everyone dry.

What is the cancellation policy?
We understand things come up, and please understand we have to keep a schedule, so we keep it simple and fair for everyone!  You can absolutely cancel for a full refund if you give us a 2 week notice.  If you cancel and give us 7 days notice, we will offer you a rain check and book a boat later in the season, or for the following season.  Cancellations within' 7 days of the trip, will not receive a refund as we have lost our ability to sell the boat ride to another customer.  Thank you for your understanding and respect of this policy 🙂

Are kids allowed to ride?
Only on private cruises as you will have your own boat, and can ensure you are comfortable with who is on board.

How do I sign a waiver?
Digital waiver is to be signed by each guest before the boat ride.  It's sent in via email after booking.  You can share the link with your entire party.  Not having the waivers completed beforehand may delay your cruise from starting on time.

Does the boat have a motor?
Yes!  All of our boats have a motor to help with navigation.

Is there parking?
We recommend taking Uber/Lyft/Public transportation.  Public parking is available in the Millennium Park underground garage

Is smoking allowed?
No smoking aboard!

For any additional questions, please feel free to call us at 833-PEDAL ME or email us at info@chicagopedalboats.com